FAQs

Everything Florists Need to Know About FlowerHug

Yes! There are no upfront costs, no subscriptions, and no monthly fees. We only take a small 5% service fee from each order made through our platform—and that fee is added to the customer’s total, not taken from your profits.

You do. Your website represents your brand. We build and manage it for you, but everything—your name, photos, products, and content—belongs to your business.

We earn a 5% service fee per sale, which is added on top of the customer’s order. This means you keep 100% of your sale price.

No problem. We can either help you transition to a FlowerHug-powered website or simply add your shop to our marketplace for more exposure. We’ll work with you to find the best option for your business.

Our cloud-based POS system works both online and in-store. You can:

  • Accept payments from walk-in customers

  • Print receipts

  • Track inventory and orders

  • Manage sales from one dashboard

  • Run your entire store through one connected system

You can be up and running in as little as 3–5 business days. Once you send us your shop details and product info, we take care of the rest.

We handle all local SEO optimization, including keyword research, Google ranking improvements, Google Business integration, and ongoing updates so your shop ranks for things like “florist near me,” “same-day flower delivery,” and more.

Absolutely. Our system includes tools for appointment management, delivery scheduling, order tracking, and customer reminders—all in one easy-to-use dashboard.

We offer ongoing support and website management. Whether you need to update a price, add a new bouquet, or troubleshoot a feature, our team is here to help—quickly.

No. FlowerHug is a no-risk partnership. There are no long-term contracts or cancellation fees. You’re free to leave anytime—though most florists stay and grow with us.

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